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Patient Satisfaction Results

Results from Satisfaction Surveys

The staff at Fairmount Behavioral Health System would like you and your family to have the best possible experience while in our care. Our goal is to exceed your expectations.

A patient satisfaction survey is given to patients after receiving care, and these surveys provide Fairmount with important feedback regarding our services. The survey asks patients to score the statements related to the care they received on a 1 – 5 scale, with 5 = strongly agree and 1 = strongly disagree. Here’s how patients rated us in April 2018.

Question Rating
I felt safe while I was there.
Staff were sensitive to my language, cultural, and spiritual needs.
I was satisfied with my physician.
I was treated with dignity and respect.
I feel better now than when I was admitted.
Overall, I was very satisfied with my treatment.
I would recommend this facility to someone needing treatment.

Here to Assist You 24/7

If a psychiatric disorder or chemical dependency affects you or a loved one, please call 215-487-4100. We are available 24 hours a day, seven days a week to perform no-cost assessments and answer questions on programs and admissions.