The staff at Fairmount Behavioral Health System would like you and your family to have the best possible experience while in our care. Our goal is to exceed your expectations.
A patient satisfaction survey is given to patients after receiving care, and these surveys provide Fairmount with important feedback regarding our services. The survey asks patients to score the statements related to the care they received on a 1 – 5 scale, with 5 = strongly agree and 1 = strongly disagree. Here’s how patients rated us in April 2018.
|I felt safe while I was there.|
|Staff were sensitive to my language, cultural, and spiritual needs.|
|I was satisfied with my physician.|
|I was treated with dignity and respect.|
|I feel better now than when I was admitted.|
|Overall, I was very satisfied with my treatment.|
|I would recommend this facility to someone needing treatment.|