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Visitor Information

Visitor Information

Fairmount is pleased to welcome you as a visitor!

Our visitation guidelines are provided to assist you in understanding how to set up a visit with your loved one, what to expect upon your arrival and information about the visitation experience.

Any questions can be directed to the Social Worker/Counselor, the unit Nurse or a hospital administrator.

Visitation Guide — All Units and Programs

VISITING HOURS BY UNIT
N1 — Monday 6:30 p.m. – 730 p.m., Saturday 2 p.m. – 3 p.m.

N2/3 — Thursday 6:30 p.m. -7:30 p.m., Sunday 2 p.m. – 3 p.m.

N4 — Wednesday 6:30 p.m. – 7:30 p.m., Sunday 2 p.m. – 3 p.m.

N5 — Tuesday 6:30 p.m. – 7:30 p.m., Saturday 3:30 p.m. – 4:30 p.m.

N6 — Tuesday 6:30 p.m. – 7:30 p.m., Saturday 2 p.m. – 3 p.m.  

N7 — Monday 6:30 p.m. – 7:30 p.m., Saturday 2 p.m. – 3 p.m.  

ABC Pods — Wednesday 6:30 p.m. -7:30 p.m., Sunday 2 p.m. – 3 p.m.

A3/A4 — Thursday 6:30 p.m. – 7:30 p.m., Sunday 3:30 p.m. – 4:30 p.m.

Although the physician and social work/counselor team will not be available for consultation during visitation, we encourage you to schedule a consultation on another date/time if needed.

  • Patients will work with SW/Counselor or Nursing staff to register up to two visitors for a specific date/time (no switching out)
  • Visitors must be 18 years of age or older
  • If a potential visitor was a patient on the unit in the last six months, we ask that they do not visit due to privacy reasons
  • Visitors must register by 3 p.m. the day before for Weekday visits and 3 p.m. on Friday for Weekend and Monday visits
  • Patients must be 72 hours post admission (Inpatient) or 7 days post admission (Rehab) before having visitors

When you arrive, please enter the hospital through the front lobby 15 minutes prior to visit for check-in. The only item you need for check-in is your photo ID. State/Government photo ID is required for Adolescent visitation.

At the time of arrival, you will be greeted by the receptionist at the front desk, who will confirm your registration, check your ID and complete pre-registration procedures to ensure safety.

In order to maximize availability of visitation time for everyone, visitation will begin promptly at the scheduled time.

Please arrive 15 minutes PRIOR to your scheduled visit to allow adequate time for check in and screening. Arriving later than the Visitation start time will delay the time you have to visit with your loved one. Last check-in for visitors is 30 minutes prior to visitation end time.

  • Visitors will be screened using a wand device for the purpose of safety. The wand does not touch your body during the screening.
  • Visitors will be asked to empty and turn their pockets out as part of the safety check-in procedure.

Following check-in, you will be escorted to the unit by a member of the staff.

The only item needed for visitation is your ID

No items are permitted beyond the front lobby. We recommend leaving personal items at home or in your car. Lockers are also provided to secure belongings. Personal items include, but are not limited to: Phones, keys, purses, coats, food, drinks, etc. 

  • If you wish to drop off items for the individual you are visiting, you may leave these at the desk. All items need to be inventoried prior to distribution.
  • Once entering the designated visiting area, visitors must remain in that area until either at the 30-minute half-point or until the visitation hour concludes.
  • Reminder: There are no bathrooms beyond the front lobby

Safety is our priority

Visitation may need to be rescheduled if the patient is displaying an inability to maintain safety at the time of the scheduled visit.

Holidays

Fairmount visitation follows the local School/County/State Holiday calendar schedule. No visitation can be accommodated on major holidays (ie. Memorial Day, July 4, Labor Day, Thanksgiving, Black Friday, Christmas Eve, Christmas, New Year’s Eve, New Year’s Day).  If a unit’s visitation day falls on a holiday, visitors may visit the next available visitation day.